The National Consumer Protection Technical Resource Center: The Center of Service & Information for SMPs

About Us

What is The National Consumer Protection Technical Resource Center?

Created in September 2003 with funding from the U.S. Administration for Community Living (ACL), Administration on Aging (AoA), the National Consumer Protection Technical Resource Center serves AoA’s 54 Senior Medicare Patrol (SMP) programs located throughout the country, including the District of Columbia, Guam, U.S. Virgin Islands, and Puerto Rico. It is more commonly known as the “SMP Resource Center.” The SMP Resource Center also promotes national visibility for the SMP program and helps the general public locate their state SMP project. 

SMP Resource Center Services

Direct Services Provided to SMPs

  • Promotes SMP networking and the sharing of best practices
  • Provides education and information about health care fraud, error, and abuse
  • Develops new products and tools for use by the national SMP network
  • Supports the national SMP outcomes and fraud reporting system
  • Provides training and technical assistance to SMPs  

Services Provided to the General Public

  • Nationwide toll-free Number: 877-808-2468. Available Monday through Friday, 9:00 a.m. – 5:30 p.m. Eastern Time. Callers receive information about the SMP program and are connected to the SMP in their state for individualized assistance. This number is published in the Medicare & You handbook and other national Medicare and anti-fraud publications that reference the SMP program.
  • SMP Locator: Online tool to locate the SMP in each state

Contact Us

Center Fact Sheet