The National Consumer Protection Technical Resource Center: The Center of Service & Information for SMPs
Home Consumer Protection
Be a Conscientious Consumer
Has anyone ever called with news that sounded too good to be true? If the caller asked for your bank or Medicare numbers, it probably was. Scammers will play a range of tricks to try to get you to divulge personal information, which they can then use to rob your bank account or rob the Medicare system. Be a cautious, conscientious consumer. If you feel you've been a victim of fraud or want information on fighting fraud, contact your local SMP by clicking here.
Here are some general tips:
Year of Elder Abuse Prevention
Every year an estimated 2.1 million older Americans are victims of elder abuse, neglect, or exploitation. And that’s only what's reported. Experts believe the number could be five times that. The U.S. Administration on Aging (AoA), an agency of the Administration for Community Living (ACL), is sponsoring the Year of Elder Abuse Prevention (YEAP) to encourage national, state, and local organizations to protect seniors and raise awareness about this critical issue.
You can help identify, prevent, and respond to this hidden problem. Click here for a page with a pledge, toolkit, outreach guide, fact sheets, logo, poster, templates, web banners, and social media tools. You can take a stand against elder abuse this year.
Reporting Suspected Fraud
Visit www.stopfraud.gov for information on how to report all types of financial fraud. This website maintains a wide list of resources and information dedicated to helping find and report suspected cases of financial fraud.
The Federal Trade Commission (FTC) is a federal agency whose work touches the lives of every American. In addition to its vigorous law enforcement, the FTC produces a wealth of information that consumers can use to protect themselves every day. Here is a sample:
Consumer Financial Protection Bureau
The Consumer Financial Protection Bureau makes markets for consumer financial products and services work for Americans. It educates to protect against abusive practices, enforces federal consumer financial laws, and studies consumers, financial services providers, and consumer financial markets. Its Office of Financial Protection for Older Americans gives seniors information and tools to navigate safely through financial challenges. Click here for the homepage or here for information for older Americans.
For More Information