The National Consumer Protection Technical Resource Center: The Center of Service & Information for SMPs

Resources for SMPs

Elder Abuse (General)
Contributor: Anita Salustro, Michigan
Date: 11/15/2012
A PowerPoint presentation of the latest financial scams perpetrated against seniors with updates from the FTC, Michigan's state regulators, FILENE, the SMP, and the Adult Protective Services.
Contributor: Vera Watson, New Mexico
Date: 7/3/2012
Important telephone numbers and websites to use to report health care/consumer fraud and scams in New Mexico
Contributor: Anita Hoy, Vermont
Date: 3/29/2012
The Savvy Seniors performances have been a popular training model in Vermont. This toolkit contains prop lists, skit material, scene design, suggested materials and structure, etc., so that you can organize your own performance troupe in your state. Also, translation to Hindi is included. Savvy Seniors performances lead to audience interaction, volunteer socialization, a better understanding of the issues and risks, etc.
Contributor: Adele Ching, Hawaii
Date: 1/22/2010
What MA sales agents cannot do, types of MA plans, tips
Contributor: Adele Ching, Hawaii
Date: 1/22/2010
What MA sales agents cannot do, types of MA plans, tips

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