The National Consumer Protection Technical Resource Center: The Center of Service & Information for SMPs

Resources for SMPs

2009 - 2010 SMP Integration Grantees; Replicable Outreach Models

The U.S. Administration on Aging funded seven projects to develop replicable outreach models to reach rural and Native American older adults with the SMP message. Their individual goals and findings are described below. 

Arkansas Department of Human Services, Division of Aging and Adult Services and the University Arkansas at Little Rock (UALR) Senior Justice Center

The Arkansas SMP Integration Project focused on expanding and integrating program coverage within one of the poorest, most rural areas in the nation -- the Arkansas Delta – using a model that can be successfully replicated by other SMPs across the country.

2010 Presentations of Findings

The Delaware Department of Health and Social Services

With the help of its partners, the Institute of Public Administration, the Nanticoke Indian Tribe Association, the Delaware aging network and local cable network (COMCAST), the Delaware SMP Integration Project created and implemented a strategic plan based upon geographical mapping. 

2010 Presentations of Findings

Maryland Department of Aging

The Maryland SMP Integration Project identified isolated populations in rural and tribal areas.  Along with the Rural Maryland Health Council, they developed and implemented an outreach plan to promote the SMP message of preventing fraud, error or abuse in health care, empowering seniors to report instances of suspected fraud, error, or abuse.

2010 Presentations of Findings

Massachusetts Executive Office of Elder Affairs

The Executive Office of Elder Affairs and the Massachusetts State Unit on Aging developed innovative strategies to reach and educate isolated elders in rural areas and in counties with a high American Indian/Native American presence about the SMP Program and how to prevent health care fraud.

2010 Presentations of Findings

Ohio Department on Aging

The Ohio SMP Integration Project targeted seniors in three planning and service areas, made up of rural Appalachian counties, using the long-term care ombudsmen to foster statewide coverage of the SMP program and increase the visibility of the program in rural areas that may not be reached through conventional outreach strategies.

  • Five placemat designs suitable for distribution to congregate meal sites, senior centers, adult day service centers, continuing care retirement communities, home delivered meal sites or other locations where seniors and their caregivers may have a meal. Can be printed on either 11x14 or 8.5x11 paper or adapted to a folded format with room for other information on the reverse.

2010 Presentations of Findings

Puerto Rico Office of the Ombudsman for the Elderly

The Puerto Rico SMP Integration Project reached out to Medicare/Medicaid beneficiaries, caregivers and their families residing in isolated and hard-to-reach rural areas through service programs coordinated by two AAAs on the island – through home-delivered meals programs out of local senior centers, through the collaborative effort with the Central Government’s Special Communities Program, and through local radio and newspapers.

2010 Presentations of Findings

Wisconsin Department of Health Services

The Wisconsin Rural and Tribal Outreach Program partnered with the aging network, the Great Lakes Intertribal Council and non-aging partners such as the University of Wisconsin Extension Agents, Farm Bureau and other organizations who serve rural, hard-to-reach older adults.  They designed innovative models to reach Wisconsin rural and tribal elderly populations with the SMP fraud message to enhance the Wisconsin SMP program.

2010 Presentations of Findings

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