The National Consumer Protection Technical Resource Center: The Center of Service & Information for SMPs

Resources for SMPs

OIG Reports Training

The Office of Inspector General reports (OIG Reports) reports from the U.S. Department of Health and Human Services show successes of the SMP program as well as areas for improvement.

OIG Reports Training Materials

SMART FACTS Tip Sheet: Outcome #11 – “Number of Simple Inquiries Resolved”
OIG Report Example
OIG Report Definitions and Guidance (Appendix C)

Cost Avoidance and Recovery

OIG Contact Sheet
Guide to OIG Report Source of Data in SMART FACTS Appendix J
SMART FACTS OIG Report Cross Checking Reports Appendix K
SMART FACTS Manual Chapter 7 Pages 19 Through 22 OIG Report Excerpt 
SMART FACTS Job Aide: Accessing and Exporting Flat File Reports 
SMART FACTS Job Aide 5: My Work
Survey Data Formula in SMART FACTS
CMS/AOA Data Reporting Guidance: Joint SHIP/SMP Programs     

 

See the SMART FACTS Training  page for additional OIG Reporting resources.

 

OIG Reports Webinars

 Date  Live or Recorded Training  Materials
July 2010

Access the Recording

Agenda

PowerPoint

SMART FACTS Appendix C

February 2010 SMART FACTS Updates
January 2010

Access the Recording

PowerPoint

SMART FACTS Appendix C

SMART FACTS and the OIG Report

July 2009
Part 2: Analysis & Retrieval Process

Access the Recording

 PowerPoint

SMART FACTS: Simple Inquiry vs. One-on-One Counseling
July 2009
Part 1: Cross-checking SMART FACTS Data for Accurate OIG Reporting

 Access the Recording

 Click here for materials.
January 2009

 Access the Recording


 

 


 

 

 

OIG Report Web Conference Agenda

OIG Report Web Conference, part 1 (Barbara Dieker)

OIG Report Web Conference, part 2 (David Rudich)

OIG Report Web Conference, part 3 (Ginny Paulson)

July 2008

Access the Recording

Agenda

OIG Web Conference PowerPoint - David Rudich (July 11, 2008)

The OIG Report and SMART FACTS: The Big Picture (July 11, 2008)

The OIG Report and SMART FACTS: Nuts and Bolts (July 11, 2008)

January 2008

 Access the Recording

 Agenda

 


 

 

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