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SMART FACTS Training

The SMP Resource Center offers a self-paced, online SMART FACTS training curriculum (below), in addition to a training curriculum document that guides participants through their training. This curriculum consists of training recordings, the SMART FACTS Manual, and related resources. The SMART FACTS training curriculum and all of the corresponding training resources are available to anyone who enters or reviews data in SMART FACTS. The entire curriculum can be completed in order or participants can choose to review any specific topic(s) as needed.

The grid below provides access to SMART FACTS training recordings, sections of the SMART FACTS Manual, and related resources by topic.

Need help viewing SMP Resource Center recordings? Click here.

Note: Related resources include PowerPoint presentations (PPTs) and other resources that correspond to the training recordings. SMP directors may edit the PowerPoints as needed to train SMP staff, subcontractors, volunteers, and partners.

SMART FACTS Training Topic	Recorded Training	SMART FACTS Manual	Related Resources
SMART FACTS 101
Getting Started with SMART FACTS	Click here for recording	Chapter 1: Welcome to SMART FACTS Chapter 2: Getting Started Appendix C: OIG Report Definitions & Guidance	PowerPoint Handout CMS/AOA Data Reporting Guidance: Joint SHIP/SMP Programs
Outreach and Education	Click here for recording	Chapter 3: Outreach and Education Chapter 7: Reviewing and Editing “My” (Your) Work Appendix A: Types of SMP Questions Flow Chart (SMP Counselor Training Manual)	PowerPoint Handout SMART FACTS Tip Sheet: Outcome #11 – Number of Simple Inquiries Resolved SMP Counselor Training Manual Tip: See “Optional” category below for Dissemination Activities.
Volunteer Tracking & Management	Click here for recording	Chapter 4: Volunteer Tracking and Management Chapter 7: Reviewing and Editing “My” (Your) Work	PowerPoint Handout
My Work: Reviewing & Editing your Data	Click here for recording	Chapter 7: Reviewing and Editing “My” (Your) Work	PowerPoint Handout
Complex Issues
Complex Issues & Referrals	Click here for recording	Chapter 5: Managing Complex Issues Chapter 6: Referrals Appendix D: Scheduling the Follow-Up Alert Appendix E: Take New Assessment Appendix F: SMP Referrals to the OIG Hotline (SMP Complex Issues & Referrals Training Manual)	PowerPoint Handout Complex Issues and Referrals Training Manual Complex Issues and Referrals Training Series
Reports
Reports Basics	Click here for recording	Chapter 8: Reports	PowerPoint Handout
OIG Reports Training		Chapter 8: Reports Appendix B: Sample OIG Report Appendix G: OIG Report Data Accuracy Checklist Appendix H: OIG Report Data Analysis Worksheet	Recordings and Materials
Complex Issues Webi Reports Training	Click here for recording	Chapter 8: Reports	PowerPoint Handout
Microsoft Excel and SMART FACTS Reports	Click here for recording.
Site Administration
SMART FACTS Security and VRPM Policy 4.5 Webinar	Click here for recording	Chapter 9: SMART FACTS Administration Appendix I: Site Administration Job Aid	PowerPoint Handout
Optional
Partnership Development	Click here for recording	Chapter 10: Optional Functions	PowerPoint Handout
Dissemination Activities	Click here for recording	Chapter 10: Optional Functions

Questions? Contact Heather Flory, Training Manager, SMP Resource Center, 877-808-2468, 319-272-2454, hflory@smpresource.org

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