The National Consumer Protection Technical Resource Center: The Center of Service & Information for SMPs

Resources for SMPs

Toolkits
Contributor: Susan Johnson, Virginia
Date: 7/13/2012
Virginians Fight Back! Prevent, Detect, Report Health Care Fraud
Contributor: Susan Johnson, Virginia
Date: 5/18/2012
Translated Toolkit-Spanish-Virginians Fight Back! Prevent, Detect, Report Health Care Fraud
Contributor: Anita Hoy, Vermont
Date: 3/29/2012
The Savvy Seniors performances have been a popular training model in Vermont. This toolkit contains prop lists, skit material, scene design, suggested materials and structure, etc., so that you can organize your own performance troupe in your state. Also, translation to Hindi is included. Savvy Seniors performances lead to audience interaction, volunteer socialization, a better understanding of the issues and risks, etc.
Contributor: Renee Labrie-Shanks, Montana
Date: 1/18/2012
A documented follow-up and possible corrective action plan developed after performing a site audit with a contracted partner
Contributor: Renee Labrie-Shanks, Montana
Date: 11/2/2011
Step-by-step guide, including forms, to assist volunteers capable and interested in investigating and responding to complex inquiries.
Contributor: Adapted by Patty Pierson, Long Term Care Ombudsman
Date: 9/3/2009
Medicare Tool Kit originally developed by federal partners and adapted by Nebraska
Contributor: Erin Weir, Illinois
Date: 7/10/2009
The Illinois SMP Toolkit is a revised and expanded version of earlier toolkits produced by Alabama and other states. We revised the "questions to ask" sheet about Medicare Advantage plans to be used with any private insurance (MA, PDP, Medigap), and we added several pages on Medicare Basics and fraud issues. The contents of this toolkit include: fraud stories and tips on how to protect, detect report; basic information on Medicare Parts A, B, and D, Medigap, and Medicare Advantage; a question/answer sheet for considering private plans; information about assistance programs; and consumer fraud resources. [English] [File size: 26
Contributor: Susan Johnson, Virginia
Date: 5/11/2009
Many SMPs distributed a healthcare fraud toolkit adapted from Alabama's fraud toolkit. Quick PowerPoint developed to use with toolkit (in Virginia) for volunteers that want to use a PowerPoint with the toolkit dissemination to groups.
Contributor: Robyn James, Alabama
Date: 2/6/2008
Contributor: Robyn James, Alabama
Date: 11/26/2007
This is an information request postcard for the Alabama Medicare Toolkit.

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