SMP Foundations: Volunteer Training

Training Support Webinar Series

This training was published in August 2009. Based upon feedback, some documents have been revised from their original versions, as indicated below.

Note: Bulk reproduction of these materials is the responsibility of SMPs. As a courtesy, however, The Center periodically prints bulk quantities if funding is available. Feel free to inquire.

PowerPoint Presentations 

Note: These PowerPoints are large so may take several minutes to open. 

Chapter 1: SMP Program Introduction (8/19/09)
Chapter 2: Medicare Overview (Revised 11/20/09)
Chapter 3: Medicare Fraud & Abuse (Revised 11/20/09)
Jeopardy Review Game (Revised 10/20/09)

Training Kit

Training Kit Cover Page (Revised 11/20/09)
Training Kit Overview and Acknowledgements (8/19/09)
Table of Contents (11/20/09)

SECTION 1: Implementation Guide

Implementation Guide (8/19/09)

SECTION 2: Volunteer Manual

Volunteer Manual Cover Page (Revised 11/20/09)
Volunteer Manual Acknowledgements (Revised 11/20/09)
Table of Contents (8/19/09)
Chapter 1: SMP Program Introduction (8/19/09)
Chapter 2: Medicare Overview (Revised 11/20/09) 
Chapter 3: Medicare Fraud & Abuse (Revised 11/20/09)
Glossary (Revised 11/20/09)

SECTION 3: Trainer’s Guide

Table of Contents Tab 1 (Revised 11/20/09)
Introduction Tab 2 (Revised 11/20/09)
Trainer’s Notes Tab 3 (Revised 11/20/09)
Chapter 1 Handouts Tab 4 (8/19/09)
Chapter 2 Handouts Tab 5 (Revised 11/20/09)
Chapter 3 Handouts Tab 6 (Revised 11/20/09)
Answer Keys Tab 7 (Revised 11/20/09)
PowerPoint Training Slides Tab 8 (Revised 11/20/09)

SECTION 4: Assessment

Assessment (Revised 11/20/09)
Participant Answer Form (8/19/09)
Answer Key (Revised 9/18/09)

SECTION 5: Evaluations

Evaluations Cover Letter for SMP Directors (10/20/09)
Participant Evaluation: Course Evaluation (8/19/09)
Participant Evaluation: Chapter Evaluations (8/19/09)
Trainer Evaluation (10/20/09)
SMP Project Director Evaluation Handout (1/27/10)

Certificate of Completion

Instructions for Issuing Certificates and SMART FACTS Tracking (10/30/09)
SMP Foundations Certificate of Attendance (pdf version) Completed training (Revised 10/27/09)
SMP Foundations Certificate of Attendance (Publisher) Completed training (10/27/09)
SMP Foundations Certificate of Completion (pdf version) Passed assessment (Revised 10/27/09)
SMP Foundations Certificate of Completion (Publisher) Passed assessment (10/27/09)