To provide an overview of the purpose and values of the SMP, the
nature and operation of the program or activity for which they are
recruited, and the purpose, duties and requirements of the role that
they are accepting.
To provide the necessary skills for handling complex issues and,
when necessary, conducting referrals to the appropriate entity.
For questions about training offered by the SMP Resource Center, SMP
volunteers and staff should contact their SMP project director or
coordinator of volunteers. SMP project directors may, in turn, contact
Heather Flory, Training Manager, SMP Resource Center, for assistance as
needed: 877-808-2468, 319-272-2454, firstname.lastname@example.org.