National Hispanic SMP Background
NHSMP Overview
The National Hispanic SMP was created in 2008 by the Administration
on Aging (AoA) to address the high level of Medicare fraud among the
nation’s Hispanic community. Over the last three years, the
National Hispanic SMP has created a national program model that
successfully reaches Hispanic Medicare beneficiaries, their families,
and caregivers, and educates them about Medicare fraud. This model was
based on a series of needs assessments, as well as best practices and
lessons learned in the field
NHSMP Mission
The mission of the National Hispanic SMP is to ensure that Hispanic
Medicare beneficiaries nationwide have access to culturally and
linguistically appropriate education services and information that
empower them to fight Medicare fraud through prevention, detection, and
reporting. Most Hispanic older adults benefiting from Medicare are
especially difficult to reach and serve, because of the great cultural
diversity found in this community, as well as, the linguistic gaps with
the mainstream population.
NHSMP Key Components
Key components of the National Hispanic SMP model program include the
use of promotores de salud (community volunteer educators), trusted
community members who work with Medicare beneficiaries, their families,
and caregivers in a culturally and linguistically appropriate manner;
the coordination of community outreach by local Hispanic community based
organizations (CBOs), which are known and trusted by the community; the
use of both culturally, linguistically, and age-appropriate materials
for the educational campaign and an appropriate media campaign
. The model program is nuanced for different geographic areas and
segments of the diverse Hispanic population, taking into account such
factors as national origin, geographic area, and level of
acculturation.