The National Consumer Protection Technical Resource Center: The Center of Service & Information for SMPs
|
|
|
|
![]() |
|
![]() |
SMART FACTS Supplemental MaterialsIn addition to the SMART FACTS Operations Manual and Training links, files related to the following SMART FACTS topics are available by clicking the links below. (Information about SMART FACTS job aides and webinar recordings is found on the Training page.) SMART FACTS System UpdatesFebruary 2010 updates to SMART FACTS, including description of new batch data entry options for simple inquiries and one-on-one counseling sessions. Simple InquiriesSMART FACTS Tip Sheet: Outcome #11 – “Number of Simple Inquiries Resolved” Program ManagementRecognizing that SMP grantees who are also SHIP programs have unique reporting concerns, CMS and AoA, with assistance from the SMP Resource Center, produced a guide to reporting in SMART FACTS (SMP database) and NPR (SHIP database). The final two pages of the guide contain a table that will aid data entry staff in understanding what data goes into SMART FACTS, what data goes into NPR and what data goes into both systems. This document is also helpful for understanding the unique missions of these two separately funded programs. SMART FACTS System UpdatesFebruary 2010 updates to SMART FACTS, including description of new
batch data entry options for simple inquiries and one-on-one counseling
sessions. Outreach & EducationSMART FACTS Media Activities Data
Entry Guidelines Complex Issues & ReferralsSMART FACTS Reports: Analyzing and Compiling Data
OIG Reports in SMART FACTSFAQsQuestions? Contact Heather Flory, Training Manager, SMP Resource Center, 877-808-2468, 319-427-1022, hflory@hvaaa.org
|
Disclaimer










