The National Consumer Protection Technical Resource Center: The Center of Service & Information for SMPs

Resources for SMPs

SMP Orientation

Are you the new SMP project director in your state?

The SMP Resource Center offers orientation for new SMP project directors. The components of SMP orientation are:

Administration for Community Living (ACL) prior approval: SMPs experiencing turnover in the SMP project director position should first contact their ACL project officer. Once ACL has provided approval for key SMP personnel changes, the SMP Resource Center is able to schedule orientation.

Orientation web meeting: The purpose of this meeting is to introduce new SMP project directors to the Center’s support services and provide an overview of the primary components of the national SMP program. This two-hour meeting is tailored to the unique needs of the new SMP project director. New SMP project directors may choose to attend alone or may prefer to invite additional staff from their SMP to join them. The SMP’s ACL project officer often attends this meeting also.

SMART FACTS training: Conducted as a series, new SMP project directors receive individualized training in the use of SMART FACTS, the national SMP program reporting system.

SMP 101

The SMP 101 page of our website provides links to the core resources needed by every SMP. Created with the new SMP project director in mind, this page is a good place to start for self-paced research about operating an SMP.

Mentor Calls

A tradition in the SMP network, monthly mentor calls provide an opportunity for all SMP project directors and other key SMP staff to network with each other. They are held the second Tuesday of every month at 11:30 a.m. ET and 3:00 p.m. ET. Access instructions are emailed to SMP project directors. SMP project directors determine whether or not other staff from their state should also be invited to mentor calls. For more information, contact Carol Dahms at 1-877-808-2468.

Contact Us

Don’t hesitate to contact the SMP Resource Center with your questions. For more information about the Center and the Center’s staff, click here or call 1-877-808-2468.

 

 

Disclaimer