The National Consumer Protection Technical Resource Center: The Center of Service & Information for SMPs

Resources for SMPs

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Conference Hompeage  Day 1 Sessions (Aug. 18)

 Day 2 Sessions (Aug. 19)

 Day 3 Sessions (Aug. 20)

Tuesday, Aug. 18, 2009

 

8:30 a.m..–9:00 a.m.

Conference Kick-Off  and Opening Remarks

  • Barbara Dieker, Director, Office of Elder Rights, Administration on Aging

Text of Speech

 

8:30 a.m.–10:00 a.m. and 11:00 a.m.–Noon

Health Care Fraud Trends, Initiatives and Referrals

  • Kim Brandt, Director, Program Integrity Group, Centers for Medicare & Medicaid Services, Headquarters, Baltimore, MD
  • Jean Stone, Director, New York Field Office, Centers for Medicare & Medicaid Services, Program Integrity Group, New York, NY
  • Bernie Rodriguez, Supervisory Special Agent, Department of Health and Human Services, Office of Inspector General, Office of Investigations, Miami
    Lakes, FL
  • Amy Miller, Medicare Operations Coordinator, IntegriGuard, Omaha, NE
Group PowerPoint

 

10:00 a.m.–11:00 a.m.

Keynote Speaker: Kathleen Sebelius, Secretary, U.S. Department of Health and Human Services

 

1:15 p.m.–2:45 p.m.

National Hispanic SMP: Strategies for Effectively Serving Hispanic Older Adults

  • Maria Eugenia Hernandez-Lane, Vice President, National Hispanic Council on Aging
  • Marline Guerrero, Program Coordinator, National Hispanic Council on Aging

PowerPoint

 

2:45 p.m.–3:45 p.m.

Working Effectively with Interpreters

  • Heather Flory, SMP Resource Center Training Manager, Hawkeye Valley Area Agency on Aging
  • Maria Eugenia Hernandez-Lane, Vice President, National Hispanic Council on Aging
  • Marline Guerrero, Program Coordinator, National Hispanic Council on Aging

Handout

 

4:00 p.m.–5:30 p.m.

Reaching Rural and Tribal Populations: Showcase of Integration Grantee Innovations

  • Doris Summey, Aging Services Program Specialist, Administration on Aging
  • David R. Montague, Associate Professor of Criminal Justice and Director, Senior Justice Center, University of Arkansas at Little Rock, Little Rock, AK
  • Cynthia Allen, Social Service Administrator, State of Delaware, Department of Health and Human Services, Division of Services for Aging and Adults with Physical Disabilities, New Castle, DE
  • A. Cassaundra Brown, Health Insurance Specialist, Maryland Department of Aging, Baltimore, MD
  • Terrie Drew, SMP Integration Project Coordinator, Elder Services of the Merrimack Valley, Inc., Lawrence, MA
  • Erin Pettegrew, Consumer Guide Team Leader, Ohio Department of Aging, Columbus, OH
  • José A. Collazo, Deputy Ombudsman, Puerto Rico Office of the Ombudsman for the Elderly, San Juan, PR
  • Gail Schwersenska, Director, Office on Aging, Wisconsin Department of Health Services, Madison, WI

Group PowerPoint

Conference Hompeage   Day 1 Sessions (Aug. 18)

  Day 2 Sessions (Aug. 19)

  Day 3 Sessions (Aug. 20)

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