The National Consumer Protection Technical Resource Center: The Center of Service & Information for SMPs
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Wednesday, Aug. 19, 20098:30 a.m.–10:00 a.m.Ensuring Quality SMP ServicesPart 1: Trends and Issues in Effective Volunteer Engagement
Handouts are available to conference participants. Contact the Ginny Paulson at the SMP Resource Center for handouts: gpaulson@hvaaa.org. For information about Linda Graff, click here for her website. 10:15 a.m.–11:45 a.m.Ensuring Quality SMP ServicesPart 2: A Foundation for Volunteer Risk Management
Handouts are available to conference participants. Contact the Ginny Paulson at the SMP Resource Center for handouts: gpaulson@hvaaa.org. For information about Linda Graff, click here for her website. Noon–1:45 p.m.Volunteer Recognition Luncheon
Volunteer Recognition Booklet 2:00 p.m.–5:30 p.m.National SMP Volunteer Training Program
Volunteer Foundations Training
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