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Thursday, Aug. 20, 2009
8:30 a.m.–9:15 a.m.
SMP Resource Center Update
- Shirley Merner, Consumer Protection Division Director, Hawkeye
Valley Area Agency on Aging
- Ginny Paulson, SMP Resource Center Director, Hawkeye Valley Area
Agency on Aging
- Maureen Patterson, SMP Resource Center Media Manager, Hawkeye Valley
Area Agency on Aging
Handouts:
Fact Sheets
Handout:
The Sentinel
9:15 a.m.–10:15 a.m.
SMP Successful Practices: Group Educational Sessions
- John Pollett, SMP Program Administrator, Arkansas Division of Aging
& Adult Services, Little
Rock, AR (Speech delivered by Project Coordinator Kathleen Pursell)
PowerPoint
Presentation
- Charles Clarkson, Coordinator, SMP of New Jersey, Jewish Family
& Vocational Service of Middlesex County, Milltown, NJ
Handout
10:30 a.m.–Noon
SMART FACTS Training Breakout Sessions
Understanding How to Use Reports in SMART FACTS
- Emily Megnin, Director of Consumer Support and Professional
Services, Social Solutions, Inc., Baltimore, MD
SMART FACTS and the OIG Report
- David Rudich, Program Analyst, Department of Health and Human
Services, Office of Inspector General
PowerPoint
Presentation
- Ginny Paulson, SMP Resource Center Director, Hawkeye Valley Area
Agency on Aging
Handout:
SMART FACTS Operations Manual Appendix J
Handout:
SMART FACTS Operations Manual Appendix K
Complex Issues Data Entry
- Heather Flory, SMP Resource Center Training Manager, Hawkeye Valley
Area Agency on Aging
Handout:
SMART FACTS Job Aide 6: Complex Issues
Noon–1:30 p.m.
SMP Partnership Development Luncheon
- Ed Hutchinson, Director, National Association of Triads, Inc.,
Alexandria, VA
- Judith Chavis, Executive Director, American Association of Service
Coordinators, Powell, OH
- Robert McFalls, Chief Operating Officer, National Association of
Area Agencies on Aging, Washington, D.C.
- Lisa Schifferle, Attorney, Federal Trade Commission, Division of
Marketing Practices, Washington, D.C.
1:45 p.m.–3:15 p.m.
SMP Regional Meetings Breakout Sessions
Regions I–IV
- Facilitator: Shirley Merner, Consumer Protection Division Director,
Hawkeye Valley Area Agency on Aging
Regions V–VII
- Facilitator: Ginny Paulson, SMP Resource Center Director, Hawkeye
Valley Area Agency on Aging
Regions VIII–X
- Facilitator: Heather Flory, SMP Resource Center Training Manager,
Hawkeye Valley Area Agency on Aging
3:30 p.m.–4:45 p.m.
Regional Meetings Report-Out
- Facilitator: Bill Benson, Principal, Health Benefits ABCs
4:45–5:00 p.m.
Closing Remarks
- Barbara Dieker, Director of Elder Affairs, U.S. Administration
of Aging
Text
of Speech
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Disclaimer