The U.S. Administration on Aging (AoA) hosted three regional SMP meetings in August and September 2010. Regional meetings are held every other year and provide SMPs the opportunity to keep current on fraud trends and referrals protocols, share new ideas and successful practices, discuss new SMP program initiatives and directions and be recognized for outstanding performance. The 2010 regional meetings were held in Kansas City, MO, Charleston, SC, and Scottsdale, AZ, with the common theme of Volunteerism, Vision and Vigilance.

Agendas

Kansas City, Charleston, Scottsdale

Day 1 Handouts

Panel on Current Health Care Fraud Trends, Initiatives and Investigations

Kansas City

• Quick Reference Strike Force
• Relevant Billing Codes

Charleston

• Health Care Frauds and Scams

Referrals to CMS Contractors and CMS Regional Office: Interfacing with your Partners

Kansas City

• Coordinating Medicare Benefit Integrity
• Referrals to MEDICs

Charleston

• Coordinating Medicare Benefit Integrity
• Referrals to MEDICs
• Coordinating Complaint Referrals
• SMART FACTS Excerpt: Electronic Referral to PSC, ZPIC or MEDIC   

Scottsdale

• Coordinating Medicare Benefit Integrity
• Referrals to MEDICs
• Coordinating Complaint Referrals
• SMART FACTS Excerpt: Electronic Referral to PSC, ZPIC or MEDIC

SMP Program Management Panel

Kansas City

• Darrell Elliott: SHICK-SMP University 2010
• Erin Weir: SMP Sub-Grantee Management
  • 1-on-1 Counseling Simple Inquiry Form
  • SMP Activity Report Form

Charleston

• Betty Balderston: Partnerships: Successful Strategies for Playing Well with Others
• Stephanie Bias: SMP Volunteers: Our Wheel of Fortune
• Program Announcement
• Medicare Explosion
• Lessons Learned 

Scottsdale

• Suzanne Sigona: Utilizing Contractors
• Renee LaBrie-Shanks: Best Practices

Day 2 Handouts

Linda Graff/Steve McCurley

• Introduction to SMP Risk and Volunteer Project
• Trends in Contemporary Volunteering
• Keeping Volunteers – A Guide to Retention
• Establishing Boundaries for Volunteers

Luncheon

Charleston

• The New Durable Medical Equipment, Prosthetics, Orthotics and Supplies (DMEPOS) Competitive Bidding Program: What You Need to Know

Scottsdale

• Protecting America's Older Consumers: Tools of the Federal Trade

 

Day 3 Handouts

Linda Graff/Steve McCurley

• Dealing with Difficult Volunteers

Helping Others: Hispanics and Volunteerism

• Volunteerism in the Hispanic Community