The National Consumer Protection Technical Resource Center: The Center of Service & Information for SMPs

Resources for SMPs

 2012 SMP Regional Meetings

Telling Our Story: SMPs Making a Difference

Agendas/Bios

Available presentations are linked below. Not all presentations from the conferences are available.

 DAY 1

Kickoff: State and Federal Leadership

Denver

  • Panel: Percy Devine III, Bi-Regional Administrator, Regions VI and VIII, Administration for Community Living; Jeff Hinson, Regional Administrator, Denver, CO, Centers for Medicare & Medicaid Services; David Ishida, Bi-Regional Administrator, Regions IX and X, Administration for Community Living; Marguerite Salazar, Regional Director, Region VIII, U.S. Department of Health and Human Services

Health Care Fraud Trends

Denver

  • Timothy Sokas, First Assistant Attorney General, Director, Medicaid Fraud Control Unit, Office of the Attorney General of Colorado

Philadelphia

  • Nick DiGiulio, Special Agent in Charge, Office of Inspector General, U.S. Department of Health and Human Services; Nancy O’Connor, Regional Administrator, Region III, Centers for Medicare & Medicaid Services

The SMP Mission

  • ACL Presentation: Josh Hodges, SMP Program Analyst, and Rebecca Kinney, SMP Program Manager, both Administration for Community Living

Partnerships: SMP Strategies, Challenges, and Lessons Learned  

Denver

  • Jean Mathisen, Program Director, AARP Washington Fraud Fighter Call Center

Grand Rapids

  • Panel: Tami Barrett, Elder Care Coordinator, Aging Partners; Bettie Hughes, Regional Coordinator, The Senior Alliance; Rona McNally, SMP Project Director, Missouri Senior Medicare Patrol; Stephanie Minor, Senior LinkAge Line, Program Coordinator, Minnesota Board on Aging; Anita Salustro, SMP Project Coordinator, Michigan Medicare/Medicaid Assistance Program Inc.; Peggy Tully, Healthcare Fraud Information Specialist, AgeOptions

Philadelphia

  • Panel: Ali Banks, Program Specialist/Volunteer Coordinator, North Carolina Department of Insurance; LaNelle Godsey, Tennessee SMP Director, Upper Cumberland Development District Area Agency on Aging and Disability; Donyetta Green, GeorgiaCares SMP Volunteer Consultant, Georgia Department of Human Services; Jacqueline Truesdel, SMP Program Officer, Maryland Department of Aging    

Complex Issues: OIG Referrals

  • ACL Presentation: Josh Hodges, SMP Program Analyst, and Rebecca Kinney, SMP Program Manager, both Administration for Community Living
    • Handout: Complex Issues Case Notes
    • Handout: Writing Case Notes in SMART FACTS

DAY 2

Screening Workshop: But What Does It Mean? Interpreting Criminal Record and Reference Checks

Screening Workshop: Screening In—Finding  the Right Volunteer, Not Just the Wrong One

Volunteer Performance Management Workshop: Supervising Volunteers You Don’t See Every Day 

VRPM Topics: SMP Strategies, Challenges, and Lessons Learned

Denver

  • Panel: Renee Labrie-Shanks, Montana SMP Program Manager, Missoula Aging Services; Julie Schoen, California SMP Director, California Health Advocates

Grand Rapids

  • Panel: Kevin Brown, Wisconsin SMP Grant Manager/Trainer, Coalition of Wisconsin Aging Groups; Jason Echols, Health Care Consumer Protection Coordinator, AgeOptions; Sunny Lawless, Volunteer Coordinator, eQHealth Solutions; Jo Murphy, Executive Director, Michigan Medicare/Medicaid Assistance Program Inc.; Judy Steinke, Wisconsin SMP Volunteer Coordinator, Coalition of Wisconsin Aging Groups

Philadelphia

  • Panel: Betty Balderston, Statewide Coordinator, Legal Services for the Elderly; Joanne Bartosik, Coordinator of Volunteers, Jewish Family and Vocational Service of Middlesex County; Priscilla Davis, SMP Volunteer Manager, Florida Senior Medicare Patrol; Makeba Huntington-Symons, SMP Program Manager, Area Agency on Aging of Pasco-Pinellas, Inc.

DAY 3

Media/Outreach/Reaching Target Populations: SMP Strategies, Challenges, and Lessons Learned

Denver

  • Panel: Judith Bendersky, SMP Director, Alaska Department of Health and Social Services; Darren Hotton, SMP Director, Utah Senior Medicare Patrol; Alice Ierley, SHIP/SMP Program Director. Colorado Division of Insurance; Andres Lopez, Colorado Senior Medicare Patrol; Deborah Munn, SMP Volunteer Coordinator, Wyoming Senior Citizens Inc.; Bob Storti, SMP Manager, Wyoming Senior Citizens Inc.

Grand Rapids

  • Panel: Julie Agan, Program Manager, eQHealth Solutions; Tami Barrett, Elder Care Coordinator, Aging Partners; Anne Fredrickson, Project Manager, Pro Seniors; Barbara McGinity, Better Business Bureau Education Foundation; Jane Winkler, Pro Seniors; Deb Yankey, Iowa SMP State Coordinator, Hawkeye Valley Area Agency on Aging

Philadelphia

  • Panel: Theresa Brownson, Manager, District of Columbia Senior Medicare Patrol; Tim Kovarik, Aging Services Program Coordinator, New York State Office for the Aging; Susan Canfield LeFew, Program Coordinator, AARP Foundation; Michelle List, Social Services Program Coordinator, Louisville Metro Department of Public Health and Wellness

Evaluating SMP Data

  • ACL Presentation: Josh Hodges, SMP Program Analyst, and Rebecca Kinney, SMP Program Manager, both Administration for Community Living
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