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Other Training

In addition to training listed on the SMART FACTS Training and OIG Reports Training pages, the SMP Resource Center also has hosted the following webinars.

Need help viewing SMP Resource Center recordings? Click here.

SMP Fact Sheets Webinar (August 24, 2011)
Speakers: Bill Benson and Jolie Crowder, Health Benefits ABCs; Ginny Paulson and Heather Flory, SMP Resource Center

Affordable Care Act Anti-Fraud Provisions Webinar (July 15, 2011)
Speakers: Alfred Chiplin, Senior Policy and Managing Attorney, Center for Medicare Advocacy Inc.; Bill Benson and Nancy Aldrich, Health Benefits ABCs

SMP/Ombudsman Collaborative Webinar (Mar. 22, 2011)
Speakers: Barbara Dieker and Becky Kurtz, AoA; Madhavi Bhadbhade, Nebraska SMP; Patty Pierson, Nebraska Ombudsman; Susan Johnson, Virginia SMP; Joani Latimer, Virginia Ombudsman; Ron House, Washington SMP; Louise Ryan, Washington Ombudsman

SMP Media Campaign Launch Webinar (Mar. 10, 2011)

Speakers: Barbara Dieker, AoA; Hillery Tsumba, Reingold Inc.; Ginny Paulson, The Center

SMP Cultural Competency and Health Literacy Webinar: Serving People of Diverse Needs, Cultures and Backgrounds (Feb. 22, 2011)

Speaker: Andrea Rinehart and Romie Lutz, Quality Insights of Delaware

This train-the-trainer program was developed for the SMPI of Delaware and as now been modified to meet the needs of the national SMP network.

Meeting with CMS Regional Office Department of Insurance (DOI) Liaisons (Dec. 15, 2010)

Part 1: Presentation on Surveillance Activities
Part 2: Q & A Session

Speakers: Gloria D. Parker, Helaine Fingold, and Deanna Greene; Centers for Medicare & Medicaid Services (CMS)

Meeting with CMS Regional Office Department of Insurance (DOI) Liaisons (Nov. 17, 2010)

Part 1: Presentation on CMS Marketing Rules for Part C & D
Part 2: Discussion of Referrals Transition / Q & A Session 

Speakers: Dayle Berke, Paul Collura, and Deanna Greene; Centers for Medicare & Medicaid Services (CMS)

SMP Earned Media Training (Nov. 3, 2010)
Speaker: Lynn Sullivan, Vice President, Reingold Inc.

Referrals to CMS Regional Office Department of Insurance (DOI) Liaisons (Oct. 7, 2010)
Speakers: Deanna Greene, Paul Collura, and Michaela Monaghan; Centers for Medicare & Medicaid Services (CMS)

SMP Media Training (Sept. 29, 2010)
Speakers: Lynn Sullivan, Vice President, Reingold Inc., Alonza Robertson, Senior Associate, Reingold Inc.

Making Referrals to CMS Regional Office Department of Insurance (DOI) Liaisons (Sept. 1, 2010)

Speaker: Deanna Greene, Centers for Medicare & Medicaid Services.

Please see the Oct. 7, 2010 webinar above for current resources.

SMP Integration Grantee Products & Practices, Part 2 (June 17, 2010)

Facilitators: Doris Summey (AoA) and Shirley Merner (SMP Resource Center)

SMP Integration Grantee Products & Practices, Part 1 (June 2, 2010)

Facilitators: Doris Summey (AoA) and Shirley Merner (SMP Resource Center)

Protecting Older Hispanic Adults from Fraud (May 27, 2010)

Speakers: Maria Eugenia Lane and Monica Saenz, National Hispanic Council on Aging

Referrals to PSCs/ZPICs (April 27, 2010)

Speakers: Jared Frank (CMS) and Ginny Paulson (SMP Resource Center)

Microsoft Excel and SMART FACTS Reports (April 21, 2010)

Speaker: Emily Megnin, Social Solutions

Referrals to MEDICs (Feb. 4, 2010)
Speakers: Don Sears (SGS), Molly Routzahn (Health Integrity) and Ginny Paulson (SMP Resource Center)

SMP Resource Center Website Tour (Dec. 22, 2009)
Speaker: Maureen Patterson, Media Manager, SMP Resource Center

How to Avoid Online Scams (Nov. 19, 2009)
Speaker: Sheryl Novick, Federal Trade Commission

Consumer Fraud (Oct. 29, 2009)
Speaker: Sara DePaul, Federal Trade Commission

Identity Theft (Sept. 24, 2009)
Speaker: Joanna Crane, Federal Trade Commission

Understanding Match Guidelines (June 18, 2009)

Medicare Advantage Disenrollment (May 20, 2009)

Medicaid Fraud 101 (May 2007)

Promoting Medicare Fraud Prevention Among Ethnic Populations Through Graphic Design (Jan. 30 and Feb. 6 2007)

Promoting Medicare Fraud Prevention Among Ethnic Populations II:  Developing Culturally Appropriate Marketing Materials (April 2007)

Preventing Medicare Fraud Among Health Providers and Organizations (June 2006)

Developing Cultural Competency with Senior African Americans, Latinos and Native Americans (December 2004)

Reaching Out to Elderly Minorities, Immigrants, and Refugees (December 2004)

Questions? Contact Heather Flory, Training Manager, National Consumer Protection Technical Resource Center, 877-808-2468, 319-272-2454, hflory@smpresource.org 
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