The National Consumer Protection Technical Resource Center: The Center of Service & Information for SMPs

Resources for SMPs

SMP Foundations Training Manual

The SMP Foundations Training Manual provides information and resources about the SMP program, Medicare, and Medicare fraud and abuse.

The entire manual is available below as one complete file or by individual components. Blank pages have been inserted to make the manual printer-friendly for two-sided printing. All documents are provided in PDF format unless otherwise indicated.

Note: When the supplies originally provided by The Center run out, bulk reproduction of these materials is the responsibility of SMPs.

Section Link(s)
 
  Manual Cover Page and Table of Contents
  Introduction
Chapters 1 – 4  
Chapter 1  SMP Program
Chapter 2  Medicare Basics
Chapter 3  Medicare Fraud and Abuse

Appendices A – E 

Appendix A  Acronyms and Abbreviations
Appendix B  Glossary
Appendix C  Medicare Resources for Beneficiaries
Appendix D  Who is Involved in the Medicare Program?
Appendix E  Medicare Fraud & Abuse Appendix

Questions?

For questions about training resources offered by the SMP Resource Center, SMP volunteers and staff should contact their SMP project director or coordinator of volunteers. SMP project directors may, in turn, contact Heather Flory, Training Manager, SMP Resource Center, for assistance as needed: 877-808-2468, 319-272-2454, hflory@smpresource.org.

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