The National Consumer Protection Technical Resource Center: The Center of Service & Information for SMPs

Resources for SMPs

SMP Foundations Online Training

SMP Foundations Online Training allows participants to take the training at their own pace, on their own schedule, from any location that has Internet access. This training provides an interactive experience and includes online versions of classroom activities. Participants should allow 4 to 6 hours to complete the entire online course, including chapters 1-3 and the SMP quiz review game.

Online training instructions and a time tracker are provided below, along with a technical guide to make sure participants and their computers are ready to take this course.

Note: SMP Foundations Online Training is from 2009 and is outdated. A new version that reflects SMP Foundations manual updates will be available in 2014.

Online Training
CD Training
  • CDs are currently out of stock. New CDs will be made available in 2014 in conjunction with the updated online training.


For questions about the online training, SMP volunteers and staff should contact their SMP project director or coordinator of volunteers. SMP project directors may, in turn, contact the SMP Resource Center for assistance as needed.