The National Consumer Protection Technical Resource Center: The Center of Service & Information for SMPs

Resources for SMPs

Performance Management

 Policy #

 Policy Title

 Implement by:

 3.75

 Components

 December 2013

 3.76

 Supervisor’s role

 December 2013

 3.77

 Notice of performance management system

 December 2013

 3.78

 Right of supervision and support

 December 2013

 3.79

 The nature of supervision and support

 December 2013

 3.80

 Acceptance of supervision

 December 2013

  3.81 

 Requirement of a supervisor

 December 2013

 3.82

 Volunteers as volunteer supervisors

 December 2013

 3.83

 Lines of communication

 December 2013

  3.84 

 Evaluation of performance

 December 2013

  3.85 

 Documenting performance

 December 2013

  3.86 

 Communication with the volunteer management unit

 December 2013

  3.87 

 Corrective action

 December 2013

  3.88 

 Written protocol in place

 December 2013

  3.89 

 Range of intervention options

 December 2013

  3.90 

 Progressive in nature

 December 2013

  3.91 

Dismissal of a volunteer

 December 2013

 3.92

 Grounds for dismissal

 December 2013

 3.93

 Immediate dismissal

 December 2013

 3.94

 Grounds for immediate dismissal

 December 2013

 3.95

 Notice of departure of volunteer

 December 2013

 3.96

 Reassignment of work and cessation of work relationships

 December 2013

 3.97

 Performance management-related review and appeals procedures

 December 2013

 3.98 

 Grievance/complaint procedure

 December 2013

3.99

 Investigation of outside complaints

 December 2013

 3.100

 Resignation

 December 2013

 3.101 

 Exit interviews

 December 2013

 

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