In this type of scam, individuals contact beneficiaries claiming to represent Medicare, saying the beneficiary needs a new Medicare card. They may threaten beneficiaries with the loss of Medicare benefits if they don’t comply. Beneficiaries are asked to provide their personal information, particularly their Medicare number and bank account number, sometimes even being offered gifts or money. In other examples, beneficiaries are told that they have to pay for this new Medicare card.
It is important to remember that:
- Medicare beneficiaries receive a Medicare number and card automatically upon enrollment
- Medicare cards do not expire
- Medicare will not call beneficiaries to offer a new card or request information in order to issue a new card
- Beneficiaries who lose their Medicare card can request a new one from the Social Security Administration
Report Suspected Fraud
To report suspected fraud, click here.