Anatomy of an SMP Case Referral
Michael Cohen, OIG & Stacey Platte, ACL - See the SMP Resource Library.
Casework Implications of Transitions to Medicare
Catherine Rippey, Medicare Beneficiary Ombudsman, CMS - Presentation
Grants Management and Amendments
ACL - See the SMP Resource Library.
Getting to the Source: Using Medicare's Manuals in SMP and SHIP Work
Mike Klug, SMP & SHIP Centers - Presentation
It's What They Say AND How They Say It: Counseling Communication Skills
Steve McCurley & Ginny Paulson, SHIP Technical Assistance Center - Presentation
Navigating the SHIP-NPR System
TFI/ACL - See the SMP Resource Library.
SIRS: SMP Data System Update
Booz Allen Hamilton/ACL - Presentation unavailable.
Update on SMP/SHIP Target Population Grants
Judy Stein and Kathleen Holt, Center for Medicare Advocacy; Ashley Muraoka-Mamaclay, National Asian Pacific Center on Aging; Sherrill Wayland, Services & Advocacy for GLBT Elders; Maria Eugenia Hernandez-Lane, National Hispanic Council on Aging
Presentations:
Judy Stein and Kathleen Holt, CMA
Ashley Muraoka-Mamaclay, NAPCA
Sherrill Wayland, SAGE