CMS Hot Topics and Priorities for 2017 and Beyond

Sylvia Garcia and Gaye Humphrey, CMS - Presentation 

Common Cases, Uncommon Questions: A Case Study Group Analysis

Mike Klug, SHIP TA Center; Casey Schwarz, Medicare Rights Center - Presentation

Everything You Think You Know About Recruiting Volunteers is Wrong

Steve McCurley, SMP Resource Center & SHIP TA Center; Ginny Paulson and Dennis Smithe, SHIP TA Center - Presentation

Like Tacos and the Two-step – Working in Harmony to Close the Enrollment Gap

Leslie Fried and Ann Kayrish, NCOA; Isaac Long, ACL; Anne Smith, ME SMP/SHIP; Desirae Mearns, FL - Presentation

New SHIP Data System: Listening Session with SHIPs

Mike Millett, Rod Oyola, and Tommy Carpenter, Booz Allen Hamilton; Josh Hodges, ACL - Presentation

Profiles of Successful SHIP Practices

Ginny Paulson, SHIP TA Center; Bill Benson and Kendra Kuehn, Health Benefits ABCs - Presentation

SIRS Advanced Session

Mike Millett, Rod Oyola, and Tommy Carpenter, Booz Allen Hamilton, Heather Flory, SMP Resource Center, Stacey Platte, ACL - Presentation

SIRS Basics Session

Mike Millett, Rod Oyola, and Tommy Carpenter, Booz Allen Hamilton; Heather Flory, SMP Resource Center; Stacey Platte, ACL - Presentation

SMP Performance-Based Contracting

Melissa Simpson, ACL; Kevin Robertson, NC SMP; Nancy Moore, IN SMP - Presentation

SMP Sharing: Program and Volunteer Management

Renee Labrie-Shanks, MT SMP; Sue Pleggenkuhle, IA SMP; and Sandy Morales, CA SMP - Presentation 

SMP/SHIP Customer Satisfaction Surveys

David Spak and Hunter Gray, CG Strategy; Katie Glendening, ACL - Presentation

TFI SHIP Support - An "A to Z" Interactive Discussion of SHIP NPR Functionality, Enhancements and Tips based on SHIP Feedback and Help Desk Inquiries

Anne Collaco and Bimal Mishra, Technical Frontiers, Inc. (TFI) - Presentation