SMP Resource Library

SMP Counselor

Protect Yourself and Your Loved
Ones from Medicare Fraud


SMP Counselor Training Online provides SMP volunteers and other SMP team members with the necessary skills and resources to answer basic SMP questions and provide individual SMP education consistently across the country. Participants should allow approximately three hours to complete the entire online course. See the Online Training Instructions for more information.

 Are you ready for SMP Counselor Training Online?

  View the Online Training Instructions for answers to the following questions:

  • How do I access SMP Counselor Training Online?
  • How long does SMP Counselor Training Online take to complete?
  • Do I need to take the training all at once?
  • Is my computer ready for SMP Counselor Training Online?
 Access the SMP Counselor Training Online


  • Before you start the training, please make sure that your computer speakers are turned on and the volume is turned up so that you can hear the audio portion of the training.
  • Your SMP may provide you with a printed copy of the SMP Counselor Training Manual. If you would like an electronic copy of the manual, click here.
 Access the SMP Counselor Training Assessment Online
  • The SMP Counselor Training assessment is designed to assess your knowledge about handling SMP basic interactions.
  • Please contact your SMP program staff to determine whether or not you will be required to take this assessment after you complete the online training.
  • To take the SMP Counselor Training Assessment online, click here.


  • Please do not start the assessment until you are ready to take the entire assessment all the way through to the end. If you close your browser or turn off your computer before you complete the assessment, you will need to start over from the beginning.
  • For information about your assessment results, please contact your SMP program staff.


For questions about the online training, SMP volunteers and staff should contact their SMP project director or coordinator of volunteers. SMP project directors and coordinators of volunteers may, in turn, contact the SMP Resource Center for assistance as needed.